Terms of Service

Last updated: 14 July 2026

These Terms are a binding agreement between Scala Intellis Limited (“we”, “us”), operator of Gym Stack 360 (the “Service”), and the business or person that subscribes to the Service (“you”, “Customer”). By creating an account or using the Service, you agree to these Terms.

1. The Service

Gym Stack 360 is a software platform for managing gyms and fitness businesses, including member management, check-ins, classes, billing, point of sale, and related features. We may update, add, or remove features over time.

2. Eligibility and accounts

You must be at least 18 and have authority to bind the business you represent. You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity under your account.

3. Subscriptions, trials, and billing

Plans. The Service is offered on subscription tiers described at the time of purchase. Fees are billed in advance on a monthly or annual cycle.
Free trial. Trials run for the stated period. If you do not add a payment method and subscribe, access ends when the trial expires.
Renewal. Subscriptions renew automatically for the same cycle until cancelled. You can cancel at any time; access continues until the end of the current paid period.
Changes and taxes. We may change prices with reasonable notice, effective on your next renewal. Fees are exclusive of taxes, which you are responsible for where applicable.
Refunds. Except where required by law, fees are non-refundable and there are no refunds for partial periods.

4. Member payments (Stripe Connect)

The Service lets you collect payments from your own gym members through your connected Stripe account. For those transactions:

You are the merchant of record and are solely responsible for your members, your pricing, your refunds, and any disputes or chargebacks.
Payments are processed by Stripe and are subject to Stripe's terms. We facilitate the connection but are not a party to the contract between you and your members.
We charge a platform fee of 2% on member payments processed through the Service, in addition to Stripe's fees.

5. Customer data and responsibilities

You retain ownership of the data you and your members put into the Service (“Customer Data”). You grant us a limited license to host and process Customer Data solely to provide and support the Service. You are responsible for having a lawful basis to collect and process your members' personal data, and for providing them any required notices and obtaining any required consents. Our handling of personal data is described in our Privacy Policy.

6. Acceptable use

You agree not to misuse the Service, including by breaking the law, infringing others' rights, uploading malicious code, attempting to gain unauthorized access, reverse-engineering the platform, or reselling the Service without our permission.

7. Third-party services

The Service integrates third-party providers (including Stripe, Twilio, Resend, Auth0, and Google Cloud). Your use of those integrations may be subject to the third party's own terms, and we are not responsible for third-party services.

8. Intellectual property

We and our licensors own all rights in the Service, including its software, design, and trademarks. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription.

9. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement, to the maximum extent permitted by law.

10. Limitation of liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, or consequential damages, or lost profits or data. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the twelve months before the event giving rise to the claim.

11. Indemnification

You will indemnify and hold us harmless from claims arising out of your Customer Data, your use of the Service, your relationship with your members, or your breach of these Terms.

12. Term and termination

These Terms apply while you use the Service. You may cancel at any time. We may suspend or terminate access for breach of these Terms or non-payment. On termination you may export your Customer Data for a reasonable period, after which we may delete it.

13. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here and revise the “Last updated” date; continued use after changes take effect constitutes acceptance.

14. Governing law

These Terms are governed by the laws of Ireland, and the courts of that jurisdiction will have exclusive jurisdiction over any disputes, except where mandatory local law provides otherwise.

15. Contact

Scala Intellis Limited
Venture Hub, 136 Capel Street, Dublin 1, D01 T2C9, Ireland
Email: support.gymstack360@scalaintellis.com